do you ship to the U.S? i've been dying to try some chili chocolate, but the shipping options are just to europe :( *** Not at the moment, sorry. I will look into the cost and regulations though.

Just allow me to buy some seeds without going through the palaver of having to register and then try and remember yet another password. I just want some seeds. *** SDCF Reply. Thank you for your comment. Our checkout does supports a 'checkout as guest' option that can be used to bypass the registration. ***

I would like to order from Denmark, I have done it before but now I can't. It's really a shame! Please fix the issue as everytime it says I should contact you per telephone for delivery costs, I can't finish my order at all!

I made a profile, but now your site can't recognize my email or username, very strange as well!

*** SDCf Sorry to had problems Eva. We have made changes to the shipping for UK and will look to fix issues with outside-of-UK orders soon - perhaps with a fixed charge.

Love your stuff but I'm sorry you no longer sell Jalapenos and Aji Amarillo's. *** SDCF Reply - Sorry, bad season for Jals. We may yet have some Amarillos..

Your 'Find A Stockist' search is poorly implemented on the website. In my experience, people will search by location using a post code and then should be offered stockist within a defined area from their home. Only being able to search on names of businesses (albeit within a wide region) is haphazard and frustrating!
Did I miss something? *** SDCF Reply. Sorry Adrian, I agree. We are looking to upgrade our site soon and this is on our list of things to fix. Thanks for the comment. ****

I have bought from you before and decided this time to place another order but for a larger number of products.
However, Whilst browsing your site, it is really irritating to have constantly to scroll up to the top of a page. Could we have a 'back to the top' button please:)

**** SDCF Reply. Many thanks for you comment Fran. We will be moving to new shopping-cart software in April which will fix this. ****

Is there anywhere to add a message to a gift item? I have just ordered an item to send for a present expecting there to be somewhere I could wish the recipient a Happy Birthday and couldn't see it.

*** SDCF Reply. There is a box in the checkout for comments. I'm make sure the wording is more helpful. ***

Your contact_us link uses a hyphen instead of an underscore, and so does not work. When an underscore is used, it leads to the wrong page!
Please make it easier to contact you by email.

*** SDCF Reply. Thank you. We have tested this page and all seems well. If you are still having a problem, please call us and we should be able to help.

Hi,

I've made my first order but I can't track it in the Post. If there's any way to make that possible it would be useful.

All I know right now is that it's been posted.

**** SDCF Reply. I will check the options offered. We can send 'signed-for' and by Fed-Ex. I think both of these are trackable.

Thanks.

I can not place an order because I am told my user name or password is incorrect! Yet I have logged in ok. I think the charachters that have to be copied are causing the problem. If I can't order you lose business! What's the remedy?

*** SDCF Reply. Please drop us an email - note that the forum/community and the shop require different username/password pairs. ****